Moving to Boerne: Setting Up Utilities, Trash Pickup and Recycling

Veteran's Best Movers • November 9, 2026

Boerne is one of the Hill Country communities we serve, and the questions people ask before a Boerne move are rarely about furniture. They’re about the house: who turns on the power and water, which day the trash goes out, and what to do with a garage full of empty boxes. At Veteran’s Best Movers we put this guide together from the City of Boerne’s own utility and collection pages, Bandera Electric Cooperative and the Texas Department of Public Safety, so you can sort those details out before moving day.

In short

Boerne Utilities sets up service from one Residential Service Contract, and a request in by noon can be turned on the same day, except gas, which needs an appointment with an adult at home. Some homes around Boerne get electricity from a cooperative instead, so check before you call. Trash and recycling go out on the same day each week, flattened boxes go loose in the yellow-lid cart, and furniture and mattresses wait for the monthly bulky pickup.

How do I set up utilities for a new home in Boerne?

Fill out Boerne Utilities’ Residential Service Contract and send it in before you move. According to the City of Boerne’s Residential Services page, every applicant signs the contract and includes a copy of a valid U.S. government-issued ID, such as a driver’s license. If you’re renting an apartment, include a copy of your lease. You can email or fax the completed form, or drop it off at Customer Care and Billing, 447 N. Main Street, Monday through Friday from 8 a.m. to 5 p.m.

The city says service applied for by noon can be turned on the same day, except gas. Gas service needs a scheduled appointment, and an adult 18 or older has to be at the house when it’s turned on. If you’re moving from one Boerne address to another, the city asks for the same Residential Service Contract plus its Disconnect Utility Service form for the old address.

Will I have to pay a utility deposit in Boerne?

Yes, unless you send a credit reference letter from your previous utility. The city’s Residential Services page says a deposit is a condition of service, based on one-sixth of the previous 12 months of billing at that location. A credit reference letter from your current or previous utility can take the place of the deposit if it shows 12 months of credit history within the last 24 months and no more than one late payment. Ask your old utility for that letter early, and if you have questions, Customer Care and Billing is at (830) 249-9511.

Does every Boerne-area home get power from Boerne Utilities?

A cherry wood bookcase with blue-and-white porcelain beside a step ladder, stacked moving boxes and flattened cardboard in an upstairs room — Stacked boxes and flattened cardboard in the middle of a move.

No, so check which provider serves the house before you call anyone. The City of Boerne’s utility pages link to both Bandera Electric Cooperative and Pedernales Electric Cooperative, and some homes around Boerne get their electricity from a cooperative rather than the city. The seller, landlord or a recent bill for the house will tell you which one.

If it’s Bandera Electric, the cooperative’s Get Connected page has an online application that asks for the account holder’s Social Security number and contact details. To establish credit, BEC accepts a letter of credit from your previous electric utility showing 12 months of service and no more than one late payment, a deposit if required, or sign-up for its PrePay billing.

Which day is trash and recycling pickup in Boerne?

Trash and recycling go out on the same day each week, and the city’s map shows which day that is for your street. The City of Boerne’s Weekly Curbside Collection page says both are collected on one day under the schedule that began January 5, 2026, and it links an interactive map of collection days. Trash goes in the green bin with the green lid and recycling in the green bin with the yellow lid. Bins need to be at the curb by 7 a.m. and can go out after 5 p.m. the evening before.

A few city rules that matter in the first busy week after a move:

Everything has to fit inside the bins with the lids closed. Trash or recycling left outside the bin won’t be collected.
Recyclables go in loose, and plastic wrap and bags don’t belong in the recycling bin.
Bins too heavy to lift will be left, so keep rocks, dirt and other heavy items out.
If a bin is missing or damaged when you arrive, call Customer Care and Billing at (830) 249-9511, option 1, for a replacement.

What do I do with the moving boxes and old furniture?

Flatten the boxes for the yellow-lid bin and set larger items out for the monthly bulky pickup. The city’s recycling list includes flattened cardboard and paperboard, so broken-down moving boxes can go in the recycling bin loose, along with packing paper. Don’t overfill the bin; if you have more boxes than fit, keep the rest for the next week’s pickup.

For bigger items, the city’s Bulky Collection page says WM picks up once a month during the second full week of the month, and there’s no need to call ahead. Furniture, mattresses and items too large or numerous for your garbage cart are accepted, up to four cubic yards. Have it at the curb by 7 a.m. on your pickup day. Electronics, paint, tires, construction debris and anything heavier than 200 pounds are not accepted. For furniture you’d rather give away or sell before the move, our San Antonio downsizing guide lists places to donate, sell and recycle.

What else should I update after moving to Boerne?

Your driver’s license address, within 30 days. The Texas Department of Public Safety says the address on a Texas driver’s license or ID card must be changed within 30 days after you move, online, by mail or in person. If you’re leaving a home inside San Antonio, our guide to setting up utilities in a new San Antonio home covers the city side of the move, and if you’re still comparing companies, here’s how to check a Texas mover’s license.

Questions people ask us

Do you move homes in Boerne?

Yes. Boerne is one of the Hill Country communities we serve.

What should I tell you about a Boerne home before I get a quote?

Both addresses, a room-by-room list including the garage and patio, any stairs, and how close the truck can get to each door. Long driveways and gated entries are worth mentioning so we can plan the truck and the walk.